@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Barlow+Condensed:wght@500;600;700;800&display=swap');

:root {
  /* Megamodas Brand */
  --gold:        #F5C518;
  --gold-dark:   #D4A800;
  --gold-light:  #FFD84D;
  --gold-glow:   rgba(245,197,24,0.18);

  /* Backgrounds */
  --bg:          #0a0a0a;
  --bg2:         #111111;
  --bg3:         #1a1a1a;
  --bg4:         #222222;

  /* Borders */
  --border:      #2a2a2a;
  --border2:     #333333;

  /* Text */
  --text:        #f0f0f0;
  --text2:       #aaaaaa;
  --text3:       #666666;

  /* Status colors */
  --blue:        #4A9EFF;
  --green:       #2ECC71;
  --yellow:      #F5C518;
  --orange:      #FF8C00;
  --red:         #FF4444;
  --purple:      #9B59B6;

  --radius:      10px;
  --shadow:      0 8px 32px rgba(0,0,0,0.6);
  --shadow-gold: 0 4px 20px rgba(245,197,24,0.25);
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: 'Inter', sans-serif;
  background: var(--bg);
  color: var(--text);
  min-height: 100vh;
  font-size: 14px;
}

/* ===== LOGIN ===== */
.login-page {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background:
    radial-gradient(ellipse at 20% 50%, rgba(245,197,24,0.07) 0%, transparent 60%),
    radial-gradient(ellipse at 80% 20%, rgba(245,197,24,0.05) 0%, transparent 50%),
    var(--bg);
}

.login-box {
  width: 100%;
  max-width: 420px;
  padding: 0 20px;
}

.login-logo {
  text-align: center;
  margin-bottom: 36px;
}

.login-logo img {
  width: 110px;
  height: 110px;
  border-radius: 50%;
  object-fit: cover;
  box-shadow: 0 0 0 3px var(--gold), 0 0 30px rgba(245,197,24,0.3);
  margin-bottom: 16px;
}

.login-logo h1 {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 26px;
  font-weight: 700;
  color: var(--text);
  letter-spacing: 1px;
}

.login-logo p { color: var(--text3); margin-top: 4px; font-size: 13px; }

.login-card {
  background: var(--bg2);
  border: 1px solid var(--border2);
  border-radius: 16px;
  padding: 36px;
  box-shadow: var(--shadow);
}

.login-card h2 {
  font-size: 18px;
  font-weight: 600;
  margin-bottom: 24px;
  color: var(--text2);
}

/* ===== LAYOUT ===== */
.layout {
  display: flex;
  min-height: 100vh;
}

/* ===== SIDEBAR ===== */
.sidebar {
  width: 230px;
  min-width: 230px;
  background: var(--bg2);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
  overflow: hidden;
}

/* Gold top accent line */
.sidebar::before {
  content: '';
  display: block;
  height: 3px;
  background: linear-gradient(90deg, var(--gold-dark), var(--gold), var(--gold-light));
  flex-shrink: 0;
}

.sidebar-logo {
  padding: 18px 18px 16px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  gap: 12px;
}

.sidebar-logo img {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  object-fit: cover;
  border: 2px solid var(--gold);
  flex-shrink: 0;
}

.sidebar-logo-text h2 {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 17px;
  font-weight: 700;
  color: var(--gold);
  letter-spacing: 1px;
  line-height: 1.1;
}

.sidebar-logo-text p {
  font-size: 10px;
  color: var(--text3);
  margin-top: 2px;
  letter-spacing: 0.5px;
  text-transform: uppercase;
}

.sidebar-nav {
  flex: 1;
  padding: 10px 0;
  overflow-y: auto;
}

.nav-section-label {
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--text3);
  padding: 8px 18px 4px;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 18px;
  color: var(--text2);
  cursor: pointer;
  transition: all 0.15s;
  border-left: 3px solid transparent;
  font-size: 13px;
  font-weight: 500;
  margin: 1px 0;
}

.nav-item:hover {
  background: var(--bg3);
  color: var(--text);
  border-left-color: var(--border2);
}

.nav-item.active {
  color: var(--gold);
  border-left-color: var(--gold);
  background: var(--gold-glow);
  font-weight: 600;
}

.nav-item .icon {
  font-size: 15px;
  width: 20px;
  text-align: center;
}

.sidebar-footer {
  padding: 14px 18px;
  border-top: 1px solid var(--border);
  background: var(--bg);
}

.user-info {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 10px;
}

.user-avatar {
  width: 32px; height: 32px; border-radius: 50%;
  background: linear-gradient(135deg, var(--gold-dark), var(--gold));
  color: #000;
  display: flex; align-items: center; justify-content: center;
  font-size: 13px; font-weight: 800; flex-shrink: 0;
  font-family: 'Barlow Condensed', sans-serif;
}

.user-name { font-size: 13px; font-weight: 600; }
.user-role { font-size: 10px; color: var(--text3); text-transform: uppercase; letter-spacing: 0.5px; }

/* ===== MAIN ===== */
.main {
  flex: 1;
  overflow: auto;
  display: flex;
  flex-direction: column;
  background: var(--bg);
}

.topbar {
  background: var(--bg2);
  border-bottom: 1px solid var(--border);
  padding: 0 28px;
  height: 56px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  position: sticky;
  top: 0;
  z-index: 10;
}

.topbar h1 {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 22px;
  font-weight: 700;
  letter-spacing: 0.5px;
  color: var(--text);
}

.content { padding: 24px 28px; flex: 1; }

/* ===== CARDS ===== */
.card {
  background: var(--bg2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
}

.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 14px;
  margin-bottom: 24px;
}

.stat-card {
  background: var(--bg2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px 20px;
  position: relative;
  overflow: hidden;
  transition: border-color 0.2s;
}

.stat-card:hover { border-color: var(--border2); }

.stat-card::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 2px;
  background: var(--accent-color, var(--gold));
}

.stat-card::after {
  content: '';
  position: absolute;
  bottom: -20px; right: -20px;
  width: 80px; height: 80px;
  border-radius: 50%;
  background: var(--accent-color, var(--gold));
  opacity: 0.04;
}

.stat-value {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 38px;
  font-weight: 700;
  line-height: 1;
  margin-bottom: 4px;
  color: var(--accent-color, var(--gold));
}

.stat-label {
  font-size: 11px;
  color: var(--text3);
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 0.8px;
}

/* ===== FORMS ===== */
.form-group { margin-bottom: 16px; }
.form-label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: var(--text3);
  margin-bottom: 6px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.form-label span { color: var(--red); }

.form-control {
  width: 100%;
  background: var(--bg3);
  border: 1px solid var(--border2);
  border-radius: 8px;
  color: var(--text);
  padding: 10px 14px;
  font-family: inherit;
  font-size: 14px;
  transition: border-color 0.15s, box-shadow 0.15s;
  outline: none;
}

.form-control:focus {
  border-color: var(--gold);
  box-shadow: 0 0 0 3px rgba(245,197,24,0.1);
}

.form-control::placeholder { color: var(--text3); }
textarea.form-control { resize: vertical; min-height: 90px; }
select.form-control { cursor: pointer; }

.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-row-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 16px; }

/* ===== BUTTONS ===== */
.btn {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 9px 18px; border-radius: 8px; border: none;
  font-family: inherit; font-size: 13px; font-weight: 600;
  cursor: pointer; transition: all 0.15s; white-space: nowrap;
  letter-spacing: 0.3px;
}

.btn-primary {
  background: linear-gradient(135deg, var(--gold-dark), var(--gold));
  color: #000;
  box-shadow: 0 2px 12px rgba(245,197,24,0.3);
}
.btn-primary:hover {
  background: linear-gradient(135deg, var(--gold), var(--gold-light));
  box-shadow: 0 4px 18px rgba(245,197,24,0.45);
  transform: translateY(-1px);
}

.btn-secondary {
  background: var(--bg3);
  color: var(--text2);
  border: 1px solid var(--border2);
}
.btn-secondary:hover { color: var(--text); border-color: var(--text3); background: var(--bg4); }

.btn-danger { background: rgba(255,68,68,0.12); color: var(--red); border: 1px solid rgba(255,68,68,0.25); }
.btn-danger:hover { background: rgba(255,68,68,0.22); }
.btn-success { background: rgba(46,204,113,0.12); color: var(--green); border: 1px solid rgba(46,204,113,0.25); }
.btn-success:hover { background: rgba(46,204,113,0.22); }
.btn-sm { padding: 6px 13px; font-size: 12px; }
.btn-icon { padding: 8px; border-radius: 7px; }

/* ===== BADGES ===== */
.badge {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 3px 10px; border-radius: 20px;
  font-size: 10px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.8px;
}

.badge-aberto         { background: rgba(74,158,255,0.12);  color: var(--blue);   border: 1px solid rgba(74,158,255,0.25); }
.badge-em_atendimento { background: rgba(245,197,24,0.12);  color: var(--gold);   border: 1px solid rgba(245,197,24,0.3); }
.badge-em_espera      { background: rgba(155,89,182,0.12);  color: var(--purple); border: 1px solid rgba(155,89,182,0.25); }
.badge-finalizado     { background: rgba(46,204,113,0.12);  color: var(--green);  border: 1px solid rgba(46,204,113,0.25); }
.badge-em_andamento   { background: rgba(245,197,24,0.12);  color: var(--gold);   border: 1px solid rgba(245,197,24,0.3); }
.badge-aguardando     { background: rgba(155,89,182,0.12);  color: var(--purple); border: 1px solid rgba(155,89,182,0.25); }
.badge-resolvido      { background: rgba(46,204,113,0.12);  color: var(--green);  border: 1px solid rgba(46,204,113,0.25); }
.badge-fechado        { background: rgba(102,102,102,0.15); color: var(--text3);  border: 1px solid rgba(102,102,102,0.2); }

.priority-badge-baixa   { background: rgba(46,204,113,0.1);  color: var(--green);  border: 1px solid rgba(46,204,113,0.2);  padding: 3px 10px; border-radius: 20px; font-size:10px; font-weight:700; letter-spacing:.8px; text-transform:uppercase; }
.priority-badge-media   { background: rgba(74,158,255,0.1);  color: var(--blue);   border: 1px solid rgba(74,158,255,0.2);  padding: 3px 10px; border-radius: 20px; font-size:10px; font-weight:700; letter-spacing:.8px; text-transform:uppercase; }
.priority-badge-alta    { background: rgba(255,140,0,0.12);  color: var(--orange); border: 1px solid rgba(255,140,0,0.25);  padding: 3px 10px; border-radius: 20px; font-size:10px; font-weight:700; letter-spacing:.8px; text-transform:uppercase; animation: pulse 2.5s infinite; }
.priority-badge-critica { background: rgba(255,68,68,0.12);  color: var(--red);    border: 1px solid rgba(255,68,68,0.3);   padding: 3px 10px; border-radius: 20px; font-size:10px; font-weight:700; letter-spacing:.8px; text-transform:uppercase; animation: pulse 1.5s infinite; }

@keyframes pulse { 0%,100%{opacity:1} 50%{opacity:.55} }

/* ===== TABLE ===== */
.table-wrap { overflow-x: auto; }

table { width: 100%; border-collapse: collapse; font-size: 13px; }
thead th {
  text-align: left; padding: 10px 16px;
  font-size: 10px; font-weight: 700; letter-spacing: 1px;
  text-transform: uppercase; color: var(--text3);
  border-bottom: 1px solid var(--border);
  background: var(--bg);
}
tbody td { padding: 13px 16px; border-bottom: 1px solid var(--border); vertical-align: middle; }
tbody tr:hover { background: rgba(245,197,24,0.03); }
tbody tr:last-child td { border-bottom: none; }
tbody tr.clickable { cursor: pointer; }

.ticket-title { font-weight: 500; color: var(--text); }

/* ===== TICKET DETAIL ===== */
.ticket-detail { display: grid; grid-template-columns: 1fr 290px; gap: 22px; align-items: start; }

.ticket-header { margin-bottom: 18px; }
.ticket-header h2 { font-size: 20px; font-weight: 600; margin-bottom: 10px; line-height: 1.3; }
.ticket-meta { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }

.ticket-description {
  background: var(--bg3); border-radius: 8px; padding: 16px;
  color: var(--text2); line-height: 1.65; font-size: 14px; margin-bottom: 20px;
  white-space: pre-wrap; border: 1px solid var(--border);
}

.comments-section h3 { font-size: 14px; font-weight: 600; margin-bottom: 14px; color: var(--text2); text-transform: uppercase; letter-spacing: 0.5px; }

.comment { display: flex; gap: 12px; margin-bottom: 14px; }
.comment-avatar {
  width: 30px; height: 30px; border-radius: 50%;
  background: var(--bg3); border: 1px solid var(--border2);
  display: flex; align-items: center; justify-content: center;
  font-size: 12px; font-weight: 700; flex-shrink: 0;
  color: var(--gold); font-family: 'Barlow Condensed', sans-serif;
}
.comment-bubble {
  flex: 1; background: var(--bg3); border-radius: 10px; padding: 12px 14px;
  border: 1px solid var(--border);
}
.comment-bubble.internal { border-color: rgba(155,89,182,0.3); background: rgba(155,89,182,0.06); }
.comment-author { font-size: 12px; font-weight: 600; margin-bottom: 5px; color: var(--text2); }
.comment-content { font-size: 14px; color: var(--text); line-height: 1.5; }
.comment-time { font-size: 11px; color: var(--text3); margin-top: 6px; }
.internal-tag { font-size: 10px; background: rgba(155,89,182,0.2); color: var(--purple); padding: 1px 6px; border-radius: 4px; margin-left: 6px; }

.info-panel .info-item { padding: 10px 0; border-bottom: 1px solid var(--border); }
.info-panel .info-item:last-child { border-bottom: none; }
.info-panel .info-key { font-size: 10px; color: var(--text3); text-transform: uppercase; letter-spacing: 0.8px; margin-bottom: 4px; font-weight: 700; }
.info-panel .info-val { font-size: 13px; font-weight: 500; }

.history-item { display: flex; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--border); font-size: 12px; color: var(--text2); }
.history-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--gold); margin-top: 4px; flex-shrink: 0; }

/* ===== MODAL ===== */
.modal-overlay {
  position: fixed; inset: 0;
  background: rgba(0,0,0,0.75); backdrop-filter: blur(6px);
  display: flex; align-items: center; justify-content: center;
  z-index: 100; padding: 20px;
}

.modal {
  background: var(--bg2);
  border: 1px solid var(--border2);
  border-top: 2px solid var(--gold);
  border-radius: 14px; padding: 28px;
  width: 100%; max-width: 600px; max-height: 90vh; overflow-y: auto;
  box-shadow: var(--shadow), var(--shadow-gold);
}

.modal h2 {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 20px; font-weight: 700;
  margin-bottom: 22px;
  letter-spacing: 0.5px;
}

.modal-footer { display: flex; gap: 10px; justify-content: flex-end; margin-top: 20px; }

/* ===== FILTERS ===== */
.filters { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 20px; }

.filter-select {
  background: var(--bg2); border: 1px solid var(--border2);
  color: var(--text); padding: 8px 12px; border-radius: 8px;
  font-family: inherit; font-size: 12px; cursor: pointer;
  transition: border-color 0.15s;
}
.filter-select:focus { border-color: var(--gold); outline: none; }

.search-input {
  background: var(--bg2); border: 1px solid var(--border2);
  color: var(--text); padding: 8px 14px; border-radius: 8px;
  font-family: inherit; font-size: 13px; width: 220px; outline: none;
  transition: border-color 0.15s;
}
.search-input:focus { border-color: var(--gold); }

/* ===== TABS ===== */
.tabs { display: flex; gap: 4px; margin-bottom: 20px; border-bottom: 1px solid var(--border); }
.tab {
  padding: 10px 18px; cursor: pointer; font-size: 13px; font-weight: 500;
  color: var(--text2); border-bottom: 2px solid transparent;
  transition: all 0.15s; margin-bottom: -1px;
}
.tab:hover { color: var(--text); }
.tab.active { color: var(--gold); border-bottom-color: var(--gold); }

/* ===== ALERTS ===== */
.alert {
  padding: 12px 16px; border-radius: 8px; font-size: 13px; margin-bottom: 16px;
  display: flex; align-items: center; gap: 8px;
}
.alert-error   { background: rgba(255,68,68,0.1);   color: var(--red);   border: 1px solid rgba(255,68,68,0.25); }
.alert-success { background: rgba(46,204,113,0.1);  color: var(--green); border: 1px solid rgba(46,204,113,0.25); }

/* ===== MISC ===== */
.area-dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; flex-shrink: 0; }

.area-badge {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 3px 10px; border-radius: 6px; font-size: 12px; font-weight: 500;
}

.empty-state { text-align: center; padding: 60px 20px; }
.empty-state .icon { font-size: 48px; margin-bottom: 14px; }
.empty-state p { color: var(--text2); margin-bottom: 6px; }
.empty-state small { color: var(--text3); font-size: 13px; }

/* ===== SECTION TITLES ===== */
.section-title {
  font-family: 'Barlow Condensed', sans-serif;
  font-size: 16px; font-weight: 700;
  color: var(--text2); margin-bottom: 14px;
  text-transform: uppercase; letter-spacing: 1px;
  display: flex; align-items: center; gap: 8px;
}
.section-title::after {
  content: '';
  flex: 1; height: 1px;
  background: var(--border);
}

/* ===== RESPONSIVE ===== */
@media (max-width: 900px) {
  .sidebar { display: none; }
  .ticket-detail { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .form-row-3 { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 600px) {
  .content { padding: 14px; }
  .stats-grid { grid-template-columns: 1fr 1fr; }
}

/* Scrollbar */
::-webkit-scrollbar { width: 5px; height: 5px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border2); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--text3); }

/* Utilities */
.text-center { text-align: center; }
.text-right  { text-align: right; }
.mb-4  { margin-bottom: 16px; }
.mb-6  { margin-bottom: 24px; }
.mt-2  { margin-top: 8px; }
.mt-4  { margin-top: 16px; }
.flex  { display: flex; }
.flex-wrap   { flex-wrap: wrap; }
.items-center{ align-items: center; }
.justify-between { justify-content: space-between; }
.gap-2 { gap: 8px; }
.gap-3 { gap: 12px; }
.hidden { display: none !important; }